Our Offices are located directly opposite the front of Charing Cross train station at:
Notary Regulations
At Notary Public London, we take regulation and professional standards very seriously. Our firm, like all practising notaries public in England and Wales, is regulated by:
The Faculty Office of the Archbishop of Canterbury
1 The Sanctuary
Westminster
London
SW1P 3JT
Commitment to Client Care
Our goal is to ensure that every client receives a service of the highest quality and leaves completely satisfied with their experience. In the vast majority of cases, this is exactly what our clients achieve. However, if for any reason you feel dissatisfied, your first step should be to contact Charles Guthrie, who will address your concerns using our internal complaints procedure.
Complaints Process
We will always make every reasonable effort to resolve matters at this stage. If, however, the issue remains unresolved, you may escalate your complaint to The Notaries Society, of which we are a member. They operate an Approved Complaints Procedure and can be contacted at:
Elaine Standish, Secretary of The Notaries Society
PO Box 876
Chichester
PO19 9ZH
Email: secretary@thenotariessociety.org.uk
If a resolution is still not reached, the matter may then be referred to the Registrar of the Faculty Office at the address above. After eight weeks, complaints may also be submitted to the Legal Ombudsman, the final body responsible for complaint resolution across the legal profession in England and Wales:
Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ
Tel: 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Company and Regulatory Details
The name “Notary Public London” is the trading style of Charles Guthrie and Co Legal Services Ltd, registered in England and Wales under company number 07638399. The registered office is at Golden Cross House, 8 Duncanon Street, London WC2N 4JF.
We are a VAT registered company (VAT No. 248 4697 59) and hold an EORI number GB248469759000. Our firm is regulated by the Faculty Office and not by the Solicitors Regulation Authority (SRA). However, the firm is listed by the SRA as a non-solicitor law firm under identification number 614564.
Professional Indemnity Insurance
We maintain comprehensive professional indemnity insurance with a minimum cover of £1,000,000 per claim plus defence costs, with worldwide jurisdiction. This provides protection for all of our notarial services, which represent the vast majority of our work, as well as historic coverage of previous legal practice areas.
For a full statement of our Terms and Conditions, please click the link below:
